A question for John H. Dunkel re International shipping costs
Hi John,
I was wondering if Code3 is going to look at reducing the cost of shipping to overseas customers?
$39.95 per item not including oversized items-$54.95, seems to be exsessive, especially when the price of oil has fallen from the highs that were experianced last year.
Other suppliers of Code3 are able to send models overseas at a much cheaper shipping rate, why can't Code3 be on a par with them?
I look forward to yor reply
James Martin-Bond
NZFF
Hi, I know this Q is for JD, but this topic has been brought up like 5 times. Can their just be one post about it? Also, JD hasn't been on in over a month, so good luck getting an answer soon! Thanks and Good Luck!
This is the reply I got for the International shipping cost.
Thank you for contacting Code 3 Collectibles.
We sincerely apologize for any unpleasant experience you had recently with our service and thank you for bringing this matter to our attention. However, these are courier charges and we have no control over their prices.
We need to hear about any unsatisfactory situations in order to correct them and to enhance our level of customer service. I have forwarded your comments to the appropriate members of our development and management teams for further review and action. We appreciate that you took the time to help us keep our commitment to quality customer care.
