Can someone help me out here?

that is a good question !!!!!

Try calling them.

I've had the same issue, except it's been over 2 weeks for me.

I renewed my membership a month ago and they still have not shipped the card. Not that it really matters, they still gave me the member pricing on the trucks that are on sale. It will be interesting to see how soon they ship the trucks.

I never received ANYTHING for my membership! Nothing! No card, no bag, no truck! Nothing!

I could use some help/suggestions. I ordered a collectable 1 week ago. I got the automated e-mail, and then nothing. I keep checking my order status on the code3 webpage but it still says not shipped. I tried e-mailing code3, but the e-mail got sent back as un-deliverable, then I contacted the toy company directly but was unable to get a answer at all. How long does it usually take them to ship something out? Its supposed to be in stock. And do a lot of people have a hard time contacting this company? Thanks in advance -MIKE

-mmm2

Well mmm2 join the club. As for shipping in a week, that's not going to happen. If you ordered a new release when it was listed then most likely its not even in the US yet. The items that are not new may be out of stock or not. Even if they are in stock its no guarantee that you will ever get it. One of the CHOSEN ONES (dealers) may have ordered it also and if shipping yours is going to short the CHOSEN ONES then you won't get yours. Orders are filled according to who you are not when you placed the order. Best bet is to go to one of the CHOSEN ONES and order it at the member price even if you are not a member. If you order from one of them you are almost assured that you will get what you ordered and in a timely manner.

You know it just came to mind that maybe this is C3 master plan to get out of the retail business by pissing us all off enough so that we will go to the dealers to order and C3 will only have to deal with the dealers.

Try calling them.

-fdnyfan

Read the 3rd line down.

I am experiencing an similar problem. o membership card and no Lavern 1/32 pumper hve been shipped. Both items should be in stock and easy to ship.

I expect that they are holding orders due to a cash crunch or a serious lack of employees in shipping.

Thanks guys, so eventually my order will ship? Its a gift do you think I will have it by x-mas? OR would it be better off to click the "cancel order" button and look for another gift?

here's the number for Funrise Code 3 Office 1-800-882-3808 not that it will do any good but at least you will get to talk to someone who will check that your shipping and billing info are correct then tell you they will send a request to expedite your order and tell you that you should here back soon. At least that was what I was told today

This is why I don't buy direct from Code 3 anymore. I use Fire and Cop Shop or Past Time Hobbies. No membership fees and I get the same price as a member would. Oh yeah, those companies actually answer the phone and/or emails.