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Topic: Customer service ?????

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posts 1–9 of 9
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2 posts
Last month I was charged the full price for an item while I'm a club member (I've tried to contact your customer service several times but never get any answer or my money back) Yesterday, I've received my last order but unfotunately for me, I've received the model 12854 FDNY Ladder 24 while my initial order was for the 12845 Fairfax County Pierce !!! David, Belgium
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1 posts

I had the same thing happen to me with the pricing issue

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12 posts

I have other problems. The last year my orders in MY ACCOUNT all showed shipped but with no tracking# availlable. I received my items and the tracking# still is not availlable. Is that service out of order or other problems?
Thanks

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38 posts

It seems the tracking numbers no longer appear. I just work on the model arriving a week after they debit my card....

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97 posts

customer service, what about the service of the new director...jesus, promises, promises, and still nothing reference the new month and quarter...the only thing we get is emails about his travels around the US....if he put half the time into the company that he does traveling....it might return to its old glory....its no wonder customer service sucks, it follws from the top down...

member
1 posts

I only can say to this tiresome topic what runs there after ???
I don't get any answer on my question, already have made the fourth test.
My open orders aren't (processed the business is going on so well, you don't need this any more ???
The sent orders don't arrive, is but is already enough of the account debited !!!
This isn't a customer service !!!!!

member
74 posts

Quote by:  hhcp46

I only can say to this tiresome topic what runs there after ???
I don't get any answer on my question, already have made the fourth test.
My open orders aren't (processed the business is going on so well, you don't need this any more ???
The sent orders don't arrive, is but is already enough of the account debited !!!
This isn't a customer service !!!!!

 

You might want to repeat this as a new topic in the "Question Box"...    Oddly enuf, some of the questions are actually being answered...  (sort of).

 

 

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member
4 posts

Hello. i am still waiting about a package which i pay at 17.10.2008. All Mails i send get back with not deliverably

member
9 posts
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New member here,
Yes, I get all my emails sent back too? Whats going on?
Im trying to find parts, Ward LaFrance Engine 51, back light bar and deck mounted water gun.
Anybody know?
Thanks,

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